Privacy Policy - Queens Park Skip Hire

At Queens Park Skip Hire, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Identification Information: Name, email address, phone number, and physical address.
Non-Personal Identification Information: Browser type, operating system, and browsing behavior.
Payment Information: Credit card details and billing address.

How We Use Your Information

The information we collect is used for the following purposes:

Service Provision: To deliver the skip hire services you request.
Customer Support: To respond to your inquiries and provide assistance.
Improvement of Services: To understand how our services are used and to enhance user experience.
Marketing: To inform you about promotions, discounts, and other offers.

Data Security

Your personal information is valuable to us, and we implement a variety of security measures to protect it. These measures include:

Encryption of sensitive data during transmission and storage.
Regular security audits and assessments.
Access controls to limit data access to authorized personnel only.

Queens Park Skip Hire takes all reasonable steps to ensure that your data is secure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device that help us improve your browsing experience. You can control cookies through your browser settings, but disabling them may affect the functionality of our website.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related functions, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Affiliate Programs

We may participate in affiliate marketing programs where we earn commissions for referring customers to affiliated companies. These affiliates may use tracking technologies to gather information about your activities on our website.

Your Rights

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information under certain conditions.
Objection: You can object to the processing of your personal information for specific purposes.

To exercise these rights, please contact us through the appropriate channels outlined in our service terms.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our services. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data is afforded the same level of protection as in your home country.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal information for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract we have with you.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Minors' Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate measures.

How to Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us through the provided communication channels in our service agreements.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and remains in effect unless updated by us.